Office 365 was installed but stopped working
Mac: See Update macOS on Mac Windows: Windows Update: FAQ
Mac: See Apple Menu -> System Preferences -> Language & Region. Check system date and time and correct if needed.Installed but cannot activate: quick fixes How many installations have you used? See to check how many activations are left, or to deactivate installations no longer needed.Is another version of Office already installed on this computer? If so, uninstall other versions and try again.Does the computer or device have other problems such as wifi issues or malware? Resolve the other problems, and try again with Office.
Do you see an error message "You can only install Office on a PC or Mac"? In the portal check whether "Office" or "Phone & tablet" is selected at the left of the page.Is the device supported? Office 365 is available for Mac, Windows, iPhone, iPad, and Android phones and tablets.Retirees and graduates do not retain eligibility for Office 365 when they leave the U.Students, faculty and staff who leave the U will lose Office eligibility within a few days after they leave.If you are staff or faculty, do you have an on-going position at the U? If your appointment changes term-by-term, you may lose access during times when you are not on staff.It may take a day or two after you register until you are able to install Office. If you are a student, when did you register for classes? Eligibility for Office is updated daily.If you are a student, are you currently registered for at least one credit?.Microsoft's seemingly chaotic messaging product support is based on its Windows Live and Office Communications Server organizational split within the company, as explained in this Microsoft blog post.If you can't login, are you eligible for Office 365? See below.
Another option is Messenger for Mac for Windows Live users, typically for consumer users. The update doesn't apply for Office for Mac 2008 because that productivity suite just supports the Entourage 2008 client, not Communicator. Users need to have Communicator for Mac 2011 version 13.1.0 (or greater) installed first before applying it. The update to Communicator for Mac 2011 (known as "version 13.1.2") is described here and can be downloaded at this page. Microsoft released a patch on Tuesday for the problem, but it's also available via AutoUpdate. It's typically used by organizations that have volume licensing agreements in place with Microsoft. Communicator for Mac 2011 is the client interface for instant messaging, presence and videoconferencing that's used with Microsoft Office Communications Server 2007 R2.Ĭommunicator for Mac 2011 currently lacks functionality in conjunction with Lync Server 2010 and it isn't compatible with Microsoft's online server versions. Communicator for Mac 2011 on Lion was crashing when users attempted to send messages, or when they tried to initiate an audio or video sessions. The issue was noted earlier this week by Microsoft's Office for Mac team as one of the main problems it was tacking with Lion integration.
Microsoft released a fix for a crash problem in Communicator for Mac 2011 running on Mac OS 10.7 "Lion," Apple's newest operating system. News Microsoft Updates Communicator for Mac 2011 on Lion OS